7fb FAQ – Frequently Asked Questions & Complete Answer Guide

Minimum Deposit at 7fb ৳500 and the maximum deposit limits vary by payment method. You can deposit up to ৳50,000 per day via bKash/Nagad/Rocket. To set your own limit, Responsible Gaming See details.

Yes! 7fb offers bKash, Nagad & Rocket — All three mobile banking methods are available for deposits, and the process is the same across all of them. Simply use whichever one is most convenient for you.

Your balance is usually credited within 5–10 minutes. If there's a delay, contact us via live chat with your transaction ID and amount. Our team will resolve it promptly. Keeping a screenshot of the transaction makes verification much easier.

7fb does not charge any deposit fees. However, your mobile banking provider (bikash/Nagad/Rocket) may apply a small Send Money charge in accordance with their own fee policy.

Log in to your account → Profile → Responsible Gaming → go to the Deposit Limit section. Set a daily, weekly, or monthly limit. Any reduction in your limit takes effect immediately.

Minimum Withdrawal at 7fb ৳300. The maximum daily withdrawal limit is ৳50,000. Multiple withdrawal requests can be submitted at the same time.

If it takes longer than 1 hour, contact live chat with your request ID or the amount. Withdrawals may be held if KYC verification is incomplete. Pending bonus wagering requirements can also cause withdrawal delays.

KYC verification may not be required for smaller withdrawals (up to ৳5,000). However, it is mandatory for larger amounts or your first-ever withdrawal. We strongly recommend completing your KYC right after registration.

No. Bonus funds cannot be withdrawn directly. You must place bets using your bonus and meet the specified wagering requirement (typically 5x) before the bonus converts to real cash that can be withdrawn.

Daily at 7fb Up to 10 times withdrawal requests can be made. Please allow at least 30 minutes between each request. Withdrawing a larger amount in a single request generally speeds up the process.

A wagering requirement means you must place a set amount of bets using your bonus funds. For example, if you receive a ৳500 bonus with a 5x requirement, you need to wager ৳2,500 in total. Different games may contribute differently toward the requirement.

Yes! When a friend registers using your referral code and makes their first deposit, ৳200 bonus for both parties You'll find your referral code in the Profile section of your account. The more friends you refer, the more bonuses you earn.

Yes! Active 7fb members receive daily cashback offers. To see the latest offers, Promotions page Visit the page. VIP members receive the highest cashback rates.

The welcome bonus validity period is generally 7 days. Other bonuses may have different validity periods. If wagering requirements are not met within the validity period, the bonus will be forfeited. Make sure to log in regularly and check your bonus expiry.

All latest offers On the promotions page Keep push notifications enabled on the mobile app so you never miss a new offer. Check the promo page every Monday for weekly special deals.

In most cases, a bet cannot be cancelled once placed. However, if a match is cancelled or a technical issue occurs, the bet may be voided automatically and your stake returned. Always review the odds and your selections carefully before placing a bet.

On the Fish Game page and log in. Once the game loads, select your bullet amount, then click on the screen to shoot fish. Larger fish are worth more points. You can convert your accumulated points to cash at any time.

Minimum Bet at 7fb ৳10 onwards. Minimum and maximum bet limits may vary by sport and market. The maximum bet amount is always displayed on your bet slip.

7fb uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original stake). Higher odds mean a lower chance of winning but a bigger reward. To learn more, Betting Guide See details.

Yes! 7fb offers Parlay/Accumulator Bet Yes, there's a real advantage. Adding multiple events multiplies the odds, dramatically increasing your potential payout. Keep in mind, though — if any one of your selections is wrong, you lose the entire bet.

Change your password immediately. If you're unable to log in, Instant Live Chat or reach us at [email protected]. Our security team will lock the account and launch an investigation.

Go to Account Settings → Security → enable "Two-Factor Authentication". After that, you'll receive an OTP on your mobile every time you log in. This extra layer keeps your account significantly more secure.

Yes, you can stay logged in on multiple devices at the same time. However, logging in from a new device may require OTP verification. You can view all active sessions and terminate any unrecognized ones from Account Settings.

After 5 incorrect password attempts, your account will be locked for 30 minutes. Wait 30 minutes and try again, or log in using OTP. For urgent assistance, contact live chat.

Yes. 7fb uses 256-bit SSL encryption. Your information is never sold to third parties. For more details, please review our Privacy Policy Read.

On Android, go to Phone Settings → Security → enable "Install from Unknown Sources", then try installing again. If the issue persists, download the APK file directly from your browser and install it. For further assistance, contact us via live chat.

No — the same account is used on both the app and the website. If you registered on the website, use the same login credentials on the app. Your balance and history are always kept in sync.

When a new update is available, you'll receive an automatic notification the next time you open the app. Alternatively, From the app page Simply download the latest version and install it. The new version will install over the existing one — no need to uninstall the old version first.

Allow notification permissions when installing the app. If you skip this, you can enable them later by going to Phone Settings → Apps → 7fb → Notifications. Keeping notifications on means you'll instantly hear about new bonuses, withdrawal confirmations, and live offers.

Type "Self-Exclusion" in live chat — the process takes just 5 minutes. Or Responsible Gaming page Apply directly from the page. Self-exclusion is available from a minimum of 6 months up to permanently.

Email [email protected] or reach out via live chat identifying yourself as a family member. A self-exclusion request can be submitted by a third party on behalf of a family member. All processes are completely confidential.